Lumen Studio Messaging (SMS) Terms

Effective date: October 19, 2026
Version: 1.0

These Messaging Terms apply to text messages (SMS and MMS) sent by or on behalf of businesses that use the Lumen Studio AI Front Desk, a service of LUMINARY 3, L.L.C., a Florida limited liability company, doing business as Luminary3 and Lumen Studio ("Luminary3"), and to text messages Luminary3 sends to its own clients. They are part of our Terms of Service and Privacy Policy.

1. Program Description

Lumen Studio AI Front Desk customer care messages. When you contact a participating business (for example, by calling, texting, or submitting a web form with your mobile number), that business, through Lumen Studio, may text you to respond to your inquiry, ask your permission to call you back, confirm or remind you of appointments, and answer follow-up questions. Messages identify the business you contacted. We never send cold or marketing texts to numbers obtained from lead lists, and we never call you unless you have said YES to a call.

Luminary3 client notifications. Clients of Luminary3 may receive account notices, approval requests, and appointment alerts by text if they opt in within the Lumen Studio app.

2. How You Opt In

You opt in by texting the business, by calling the business and agreeing to receive texts, or by checking an unchecked consent box on the business's web form. Example of the opt-in language a business may use: "By checking this box, I agree to receive text messages from the business about my inquiry and appointments, sent through Lumen Studio. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See luminary3.com/sms-terms and luminary3.com/privacy." The first text you receive confirms the program and how to opt out.

Consent to receive text messages is not a condition of any purchase.

3. Message Frequency and Cost

Message frequency varies based on your conversation and appointments. Message and data rates may apply according to your mobile plan.

4. Opt Out (STOP)

Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, or REVOKE) at any time to stop receiving text messages from that business. You will receive one final message confirming that you have been unsubscribed, and no further texts will be sent. Opting out also cancels any scheduled calls and stops email from that business through Lumen Studio.

Opting back in (START). If you have opted out and later text START or UNSTOP, you are not re-subscribed right away. We send you one confirmation text: "(Business name): You asked to restart texts from us. Are you sure? Reply YES to confirm. Msg & data rates may apply. Reply STOP to stay unsubscribed." Texts restart only if you reply YES within 7 days. If you do not reply, reply with anything else, or reply STOP, you stay unsubscribed and we send nothing further. We keep a written record of your START request, our confirmation message, your YES reply, the date and time, and your phone number. Restarting texts does not give the business permission to call you; the business must ask again by text and you must reply YES before any call. Restarting texts does not change your email unsubscribe.

5. Help (HELP)

Reply HELP for help, or contact Luminary3 at advertise@luminary3.com or (813) 403-7132.

6. Carriers

Wireless carriers are not liable for delayed or undelivered messages. Supported carriers include major U.S. carriers; service may not be available on all carriers or devices.

7. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help deliver messages and as required by law. See our Privacy Policy at luminary3.com/privacy.

8. Responsibilities of Participating Businesses

Businesses using the AI Front Desk agree to use Lumen Studio messaging only with people who have contacted them and given any consent required by law, to identify their business in messages, to comply with the TCPA, the Florida Telephone Solicitation Act, CTIA guidelines, and carrier A2P 10DLC requirements, and to honor opt-outs immediately, as set out in the Lumen Studio Terms of Service.

9. Changes and Contact

We may change these Messaging Terms by posting a new version. LUMINARY 3, L.L.C. d/b/a Luminary3 and Lumen Studio, 18408 Wayne Rd., Odessa, FL 33556, advertise@luminary3.com, (813) 403-7132.